Order tracking
Track your order
Each custom doll moves through supplier production and then dispatch. Follow each stage below to see where your order stands.
Production confirmed
Each order receives a dedicated tracking confirmation once production completes.
Supplier updates by email
Manufacturing and fulfillment status updates from our third-party supplier are sent directly to your inbox.
Dispatch to your door
Once your doll is packed and handed to the postal carrier, your tracking details are ready to follow.
Tracking delayed or missing?
If you experience tracking delays or never received a confirmation, our support team can help you check your order.